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General terms and conditions

Welcome to the Miles & More frequent flyer and awards programme. You will find our general terms and conditions below. Please read them carefully, as use of our service requires acceptance of the terms and conditions of participation. If you have any questions, our Miles & More Service Team will be happy to help you.

Miles & More Terms and conditions of participation

Travel ID Terms of Use

Miles & More Flight awards

Mileage Pooling - Terms and Conditions

Miles & More Gift Cards

General conditions of carriage on flights operated by Lufthansa Group airlines

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Enter your mobile phone number here so that we can send you your verification code by text. Once you have confirmed your number, this will be registered as your preferred mobile phone number for using two-factor authentication.

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General terms and conditions

Contact by telephone

Your local Miles & More Service Centre

Opening hours

The Miles & More Service Centre in your country

Opening hours

Written contact

Contact by telephone

Your local Miles & More Service Centre

Opening hours

The Miles & More Service Centre in your country

Opening hours

Written contact

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