Activate two-factor authentication Great to have you with us. In order to be able to enjoy all the features of your Miles & More mileage account, you must activate two-factor authentication. This provides maximum protection for sensitive processes such as changing your personal data, PIN or password. Activate now Close Activate two-factor authentication Two-factor authentication provides maximum protection for sensitive processes such as changing your personal data, PIN or password. To activate, please start by entering your preferred mobile phone number. Unfortunately, you will not be able to carry out the requested process without activation. Activate now Close Please confirm your mobile phone number to activate two-factor authentication The security of your data is very important to us. Before we activate two-factor authentication for you, please start by confirming your identity. A verification code will be sent to this mobile phone number for you to do so: Unfortunately, an error has occurred. Please try again later. Contact Confirm Cancel Please confirm your mobile phone number Enter your mobile phone number here so that we can send you your verification code by text. Once you have confirmed your number, this will be registered as your preferred mobile phone number for using two-factor authentication. Preferred mobile phone number Country code Country code Please enter your country code. Area code This is a mandatory field. Please enter your area code. Telephone number Enter your telephone number here. This is a mandatory field. Please enter your telephone number here. Next Cancel The mobile phone number you have entered is invalid Enter your mobile phone number here so that we can send you your verification code by text. Once you have confirmed your number, this will be registered as your preferred mobile phone number for using two-factor authentication. Preferred mobile phone number Country code Country code Please enter your country code. Area code This is a mandatory field. Please enter your area code. Telephone number Enter your telephone number here. This is a mandatory field. Please enter your telephone number here. Next Cancel Please confirm your mobile phone number Your verification code will be sent to the following mobile phone number: Unfortunately, an error has occurred. Please try again later. Contact Confirm Cancel Enter your verification code A verification code has been sent to your mobile phone number. Please enter this code to complete activation of two-factor authentication. Verification code Your verification code must have six digits. Please enter your verification code. If you do not receive a verification code within the next few minutes, you can request a new code. Request new code Sending code The code has been sent Confirm Cancel You have successfully activated two-factor authentication Two-factor authentication has been successfully activated for your profile. Close The required authentication is not possible No valid mobile phone number has been provided for the required two-factor authentication. Please contact the Miles & More Team to continue. Telephone Address Contact by telephone Your local Miles & More Service Centre Currently available Available again on When you can contact us When you can contact us Opening hours The Miles & More Service Centre in your country Currently available Available again on When you can contact us When you can contact us Opening hours Written contact Your local Miles & More Service Centre The Miles & More Service Centre in your country Close Please confirm your identity In order to continue, two-factor authentication is required to protect your account. A verification code will be sent to the following mobile phone number for you to do so. If you do not wish to use this mobile phone number for two-factor authentication, you can simply change it in your profile. To your profile If you no longer have access to the mobile phone number you have stored, please contact the Miles & More Team. Contact Unfortunately, an error has occurred. Please try again later. Contact Request code Cancel Enter your verification code A verification code has been sent to your mobile phone number. Please enter this code to complete the two-factor authentication process and continue. Verification code Your verification code must have six digits. Please enter your verification code. If you do not receive a verification code within the next few minutes, you can request a new code. Request new code Sending code The code has been sent Confirm Cancel Contact Need help? The telephone number of the Miles & More Team is just a click away. Telephone Address Contact by telephone Your local Miles & More Service Centre Currently available Available again on When you can contact us When you can contact us Opening hours The Miles & More Service Centre in your country Currently available Available again on When you can contact us When you can contact us Opening hours Written contact Your local Miles & More Service Centre The Miles & More Service Centre in your country Back Cancel Change mobile phone number Please enter the new mobile phone number you wish to use for two-factor authentication. Preferred mobile phone number Country code Country code Please enter your country code. Area code This is a mandatory field. Please enter your area code. Telephone number Enter your telephone number here. This is a mandatory field. Please enter your telephone number here. Next Cancel Please confirm your mobile phone number Once you have confirmed your number, this will be registered as your preferred mobile phone number for using two-factor authentication. Unfortunately, an error has occurred. Please try again later. Contact Confirm Cancel Your verification code has expired Please request a new code. The verification code you have entered has expired. A new code will be sent to the following mobile phone number: Unfortunately, an error has occurred. Please try again later. Contact Request new code Close Authentication not possible Were you unable to receive our text with your verification code on more than one occasion? If so, please check the following: Are you currently using the device with the mobile phone number you registered for two-factor authentication? You can check this in your profile on miles-and-more.com or in the Miles & More app. Is your mobile device connected to a mobile network or Wi-Fi? Check your device settings to see whether the receiving of text messages is disabled or other options are activated. Restart your mobile device if necessary. You have requested too many verification codes within a short period of time. For security reasons, you are blocked from requesting further codes for 30 minutes. You can then request a new code and complete the authentication process. Help & Service Close Authentication not possible You have reached the maximum number of attempts to enter a valid verification code. For security reasons, you are blocked from entering further codes for 30 minutes. Please wait until this time has passed before trying again. Help & Service Close The required authentication is not possible Unfortunately, a technical error has occurred. Please try again later. Back We want to protect your account: please update your app In order to protect your information, miles and Points from external access, we have introduced two-factor authentication. You must set this up to continue to use all the functions of our app. To do so, please update your app and then proceed.
